At pak366, the privacy and security of every player's personal information is treated as a core operational responsibility — not an afterthought. This Privacy Policy explains precisely what data pak366 collects from Pakistani players, why it is collected, how it is used, and the rights you hold over your own information. By registering an Account or using the pak366 Platform in any capacity, you acknowledge that you have read and understood this Privacy Policy.
Six pillars that define our approach to data protection — from the moment you register your pak366 Account to every transaction you make.
Every data exchange between your device and the pak366 Platform is encrypted using industry-standard 256-bit SSL — the same protocol used by HBL and Meezan Bank for online banking in Pakistan.
pak366 does not sell, rent, or trade your personal data to unaffiliated third parties for any commercial marketing purpose. Your information stays within the pak366 operational ecosystem.
JazzCash, EasyPaisa, HBL, UBL, and Meezan Bank transaction data is processed through secure, certified payment gateways. pak366 does not store full card or wallet credentials on its own servers.
Data collected by pak366 is used only for the specific purposes stated in this Privacy Policy. We do not repurpose your data for unrelated activities without obtaining your explicit consent beforehand.
Every pak366 Account includes settings to manage marketing preferences, update personal details, and request data exports. You remain in control of the information associated with your Account at all times.
pak366 collects and processes data in accordance with the obligations imposed by our international gaming licence, including KYC and anti-money laundering (AML) data retention requirements.
This Privacy Policy is published by the operator of the pak366 Platform (hereinafter referred to as "pak366", "we", "us", or "our"). pak366 is an online gaming platform operating under an international gaming licence, providing cricket betting, live casino, slot games, Ganesh Gold, Pool Rummy, and related gaming services to adult players across Pakistan, including Karachi, Lahore, Islamabad, Faisalabad, Rawalpindi, Multan, and Peshawar.
For the purposes of applicable data protection law, pak366 acts as the data controller in respect of personal data collected from players registered on the Platform. This means pak366 is responsible for determining the purposes and means by which your personal data is processed.
Scope: This Privacy Policy applies to all personal data collected through the pak366 website, its progressive web application, live chat support, email correspondence, and any other channel through which you interact with pak366.
pak366 collects personal data that falls into the following categories. The specific data collected in each category depends on the features of the Platform you use and the stage of your account lifecycle.
We do not collect: Sensitive religious, political, or biometric data beyond what is required for CNIC-based age and identity verification. We do not collect data from minors, and we actively work to prevent under-21 access to the pak366 Platform.
pak366 collects personal data through the following means:
pak366 uses the personal data it collects for the following purposes:
| Purpose | Data Used |
|---|---|
| Creating and managing your pak366 Account | Registration & identity data, contact details |
| Verifying your age (21+) and identity through KYC | CNIC details, date of birth, full legal name |
| Processing deposits and withdrawals in PKR | Financial & transaction data, payment method details |
| Providing customer support via live chat and email | Communications data, Account details |
| Fraud prevention and anti-money laundering (AML) compliance | Transaction data, device data, IP address, identity data |
| Personalising your gaming experience on pak366 | Betting history, game preferences, session data |
| Sending promotional offers and bonuses (opt-in only) | Contact details, communication preferences |
| Responsible gaming monitoring and intervention | Betting history, responsible gaming data, session data |
| Complying with our international gaming licence obligations | All categories of data as required by the licensing authority |
| Improving the pak366 Platform and resolving technical issues | Technical & device data, session logs |
pak366 processes personal data only where a valid legal basis exists for doing so. The legal bases we rely on are as follows:
pak366 does not sell your personal data. We share data only with the categories of third parties listed below, and only to the extent necessary for the specified purpose:
To process your deposits and withdrawals, pak366 shares necessary transaction data with JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, and any other payment service providers you select at the cashier. These providers process your payment data under their own privacy policies and security standards. pak366 does not store your full payment credentials on its own servers.
To fulfil our KYC obligations, pak366 shares identity data — including CNIC details and date of birth — with authorised third-party identity verification service providers. These providers are contractually bound to process your data only for the purpose of verifying your identity for pak366 and may not use it for any other purpose.
pak366 may share technical data, IP addresses, device fingerprints, and transaction patterns with fraud detection partners to identify and prevent fraudulent activity, money laundering, and abuse of the Platform. This processing is carried out under pak366's legitimate interests and licensing obligations.
pak366 is required by its international gaming licence to cooperate with regulatory and law enforcement authorities. Where we receive a lawful request from a competent authority for disclosure of personal data, we will comply with that request to the extent required by applicable law. Where permissible, we will notify the affected Player of such a request.
pak366 uses third-party technology providers for services such as cloud hosting, live chat software, analytics, and email delivery. These providers act as data processors on behalf of pak366 and are contractually prohibited from using your data for their own purposes. All such providers are selected based on their security standards and data protection commitments.
Not shared: pak366 does not share your personal data with advertising networks, data brokers, social media platforms, or any unaffiliated third party for commercial marketing purposes. This is a firm commitment, not a conditional statement.
All financial transactions on pak366 are denominated in Pakistani Rupees (PKR). When you deposit or withdraw via JazzCash, EasyPaisa, HBL, UBL, or Meezan Bank, your payment credentials are transmitted directly to the relevant payment provider through a secure, encrypted channel. pak366 receives only a transaction reference number, the amount, and the status of the transaction — not your full wallet PIN, bank password, or card details.
pak366 retains transaction records — including amounts, timestamps, payment method type, and reference numbers — for as long as required by our licensing obligations and AML compliance requirements. These records may not be deleted on Player request where retention is legally mandated.
In the event of a disputed transaction, pak366 may share relevant transaction records with the payment provider or the Player's bank to facilitate resolution. Sharing in this context is limited to the specific records relevant to the dispute.
pak366 uses cookies and similar tracking technologies to operate the Platform effectively, personalise your experience, and gather aggregated analytics data. The categories of cookies used by pak366 are as follows:
You may manage your cookie preferences through your browser settings at any time. Please note that disabling strictly necessary cookies will impair the functionality of the pak366 Platform and may prevent you from accessing certain features, including account login and the cashier.
pak366 retains personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by our international gaming licence, AML regulations, and applicable law. The general retention periods applied by pak366 are as follows:
Following the expiry of the applicable retention period, personal data is securely deleted or anonymised in accordance with pak366's internal data lifecycle procedures.
Subject to applicable law and the conditions of our international gaming licence, you hold the following rights in respect of your personal data held by pak366. To exercise any of these rights, please contact pak366 Support via live chat or by email to [email protected].
You may request a copy of the personal data pak366 holds about you. We will respond to verified requests within a reasonable timeframe and at no charge for standard requests.
If any personal data pak366 holds about you is inaccurate or incomplete, you have the right to request that it be corrected. Many details can be updated directly through your Account settings.
You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected. Note that certain data must be retained under our licensing and AML obligations and cannot be erased on request.
You may request that pak366 restrict the processing of your personal data in certain circumstances — for example, while you contest the accuracy of data we hold about you.
Where processing is based on your consent or on a contract, you may request that pak366 provide your personal data in a structured, machine-readable format for transfer to another service provider.
You may object to processing carried out on the basis of pak366's legitimate interests, including direct marketing. Where you object to marketing, we will stop sending promotional communications immediately.
The pak366 Platform is strictly intended for adults aged 21 years and over. pak366 does not knowingly collect personal data from individuals under the age of 21, and all registration flows include mandatory age verification checks. If it comes to our attention — through KYC review or any other means — that a Player is under 21 years of age, their Account will be immediately suspended, all balances associated with underage play will be forfeited, and any personal data collected will be handled in accordance with applicable child protection obligations.
If you believe that a person under the age of 21 has registered or is actively using a pak366 Account, please report this immediately to pak366 Support via live chat. We take such reports seriously and will act promptly upon receiving them.
21+ Only. pak366 uses CNIC-based identity verification to confirm that all registered Players are adults. Parental controls and device-level content restrictions are also recommended for households where minors have access to shared devices used to access pak366.
pak366 implements a layered set of technical and organisational security measures to protect personal data against unauthorised access, alteration, disclosure, or destruction. These measures include:
While pak366 takes all reasonable precautions, no internet-based platform can guarantee absolute security. In the event of a data breach that is likely to result in a risk to your rights and freedoms, pak366 will notify affected Players and the relevant regulatory authority in accordance with our licence obligations and applicable law.
As pak366 operates under an international gaming licence and uses globally distributed technology infrastructure, your personal data may be transferred to and processed in countries outside Pakistan. Where such transfers occur, pak366 ensures that appropriate safeguards are in place — including contractual protections with receiving parties — to maintain a level of data protection equivalent to that afforded under this Privacy Policy.
Transfers to payment providers such as JazzCash and EasyPaisa are processed within Pakistan's domestic financial infrastructure. Transfers relating to technology services (hosting, analytics) may involve servers located in other jurisdictions. In all cases, pak366 selects providers who maintain recognised security certifications and data protection standards.
pak366 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, Platform features, legal obligations, or licensing requirements. Where a material change is made, pak366 will notify registered Players via the contact details associated with their Account — whether by in-Platform notification or email — prior to the change taking effect.
The updated Privacy Policy will be published on this page with a revised effective date at the top of the document. Your continued use of the pak366 Platform following the effective date of any revised Privacy Policy constitutes your acceptance of the updated terms. If you do not agree with a revised Privacy Policy, you must discontinue use of the Platform and may request Account closure.
Stay informed: We recommend bookmarking this Privacy Policy page and reviewing it periodically — particularly before making deposits or sharing additional personal information with pak366 support.
If you have any questions about this Privacy Policy, wish to exercise any of your privacy rights, or want to raise a concern about how pak366 has handled your personal data, please contact the pak366 Support team. Our support agents are available 24 hours a day, 7 days a week, and can assist with data access requests, marketing opt-outs, and responsible gaming data queries.
You may reach us via live chat directly on the pak366 Platform — this is the fastest way to get a response. Alternatively, you may contact us by email at: [email protected]
Please note: the email address above is provided as plain-text contact information. Do not send your CNIC, password, or payment credentials via email. pak366 support staff will never ask for your Account password through any channel.
For formal data-related complaints that remain unresolved after contacting pak366 Support, you may escalate the matter to the dispute resolution body designated by our international gaming licence authority.
pak366 takes your privacy seriously. With encrypted transactions, no data selling, and full KYC protection, your personal and financial information is in safe hands. Join players from Karachi to Lahore who trust pak366 for cricket betting, live casino, and slot games — all in PKR. Must be 21 or older.
21+ only | Please gamble responsibly | Terms & Conditions apply